Privacy Policy

1. Information We Collect

We may collect:

• Contact information: name, business email, phone number, company name, job title, and mailing address.
• Business and service information: details about your company, offer, sales process, target market, campaign preferences, and information you submit through forms or scheduling tools.
• Communications: emails, text messages, call notes, support requests, and other communications with us.
• SMS consent information: the date, time, source, and language of your opt-in, plus your opt-out requests.
• Device and usage data: IP address, browser type, device information, referring pages, pages viewed, and similar analytics data.

2. How We Use Information

We use personal data to:

• respond to inquiries, schedule calls, and provide requested services;
• operate and improve our website, campaigns, communications, and customer support;
• send service updates, appointment reminders, and marketing communications where permitted;
• maintain security, prevent fraud, troubleshoot problems, and enforce our agreements; and
• meet legal, tax, accounting, and regulatory requirements.

3. How We Share Information

We may share personal data with service providers that help us operate our business, such as hosting, analytics, email, SMS, scheduling, customer relationship management, payment, security, and professional service providers. We may also disclose information when required by law, to protect rights or safety, in connection with a business transaction, or with your direction or consent.

We do not sell personal data. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Cookies

We use cookies and similar technologies to make the website function, remember preferences, understand website traffic, measure performance, and improve the user experience. You can control cookies through your browser settings. Blocking some cookies may affect how the website works.

5. SMS Messaging and Opt-Out

We send SMS messages only to individuals who have opted in to receive them. Messages may include appointment confirmations, reminders, rescheduling information, and service-related updates consistent with the consent provided. Message frequency may vary. Message and data rates may apply. Reply STOP to opt out. Reply HELP for help.

Consent to receive SMS messages is not a condition of purchase. We retain consent and opt-out records as needed to honor your preferences and meet compliance requirements.

6. Data Retention

We keep personal data only as long as reasonably necessary for the purposes described in this policy, including providing services, maintaining business and consent records, resolving disputes, enforcing agreements, and meeting legal obligations.

7. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal data. No internet transmission or storage system can be guaranteed to be completely secure.

8. Your Choices and Privacy Requests

You may ask to access, correct, or delete personal data we hold about you, subject to applicable law and required record retention. You may also unsubscribe from marketing emails using the link in the message and opt out of SMS by replying STOP.

For privacy requests, contact joe@masidigital.co. We may need to verify your identity before completing a request.

9. Children’s Privacy

Our website and services are intended for businesses and are not directed to children under 13. We do not knowingly collect personal data from children under 13.

10. Changes to This Policy

We may update this policy by posting a revised version on this page and changing the date above. Material changes apply after the updated policy is posted unless a different effective date is stated.